Terms of Service

Last updated: August 31, 2026

Welcome to NeckZen. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.

General Conditions

You agree to use our website only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion when necessary.

Products and Pricing

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate. However, errors or inaccuracies may occasionally occur.

We reserve the right to correct errors, update information, change prices, or modify product availability at any time without prior notice.

Orders

When you place an order, you agree that the information you provide is accurate and complete.

We reserve the right to cancel or refuse an order for reasons including, but not limited to, suspected fraud, incorrect pricing, product availability, or incorrect customer information.

Payments

All payments must be successfully completed before an order can be processed and shipped.

Intellectual Property

All content on this website, including logos, graphics, product images, text, designs, and other materials, is owned by or licensed to NeckZen and may not be reproduced, copied, or distributed without permission.

Product Use

NeckZen™ products should be used according to the instructions provided with the product.

Our products are intended for their stated purpose and should not be used in a manner inconsistent with the provided instructions.

Limitation of Liability

To the maximum extent permitted by applicable law, NeckZen shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable law.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective when posted on this page.

If you have questions about these Terms, please contact us through the contact information provided on our website.